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Returns and Exchanges

Although our quality control is top-notch, in the event that you are dissatisfied with your purchase, you may return or exchange your clothing items within 14 days of receiving your items. Item must be unworn, in sellable condition, and in original packaging.  

Accessories and bathing suits are final sale.  If we receive final sale items back to us there will be fees associated with sending the items back to you.

Please mail your returned item(s) back to us at:

Jax and Queens

48 Undercliff Rd.

Millburn, NJ  07041

Once we receive the original item(s) and your package is processed, you will receive a refund excluding any shipping costs. This usually takes between 5-7 business days after we receive the items.

If you have any questions regarding your exchange, please email us at staci@shopjaxandqueens.com.